BRANSON, Mo. — Some KSPR viewers tell us they're out hundreds of dollars Wednesday and the people who promised us just weeks ago they'd fix the problem don't have any answers.
Tuesday one of Branson's largest theaters, the Tri Lakes Church and Events Center, was auctioned off to the bank on the steps of the Taney County courthouse.
The center was in foreclosure and concert promoters claimed the church, which operated it, wasn't paying them. So two pulled out, canceling seven shows between them. Now people who purchased tickets to those shows want their money back.
You could call Brittney McGhee an old soul.
"Def Leopard is like my all time favorite band," she tells us.
She just calls herself a daddy's girl.
"Me and my dad do everything together," and that's why she's more into music from his time than hers. That's also why when she found out dad was going to surprise her with second row concert tickets to see Air Supply on her 21st birthday she was excited.
"They're really, really energizing," she says of the group.
The excitement was short-lived though. Wednesday dad broke the news-- concert's cancelled.
"He's like 'I promise I'll make this up to you,' because I was looking forward to it and he was really looking forward to it." But there's more.
McGhee's dad Eric was promised by Branson's Tri Lakes Church and Events Center he'd be refunded, once the bankrupt business was auctioned off to Ozark Mountain Bank. Now he's been told he won't be.
We tried to get some answers for the McGhees so we started by calling the bank. The bank told us to call the church, so we called the church pastor who told us to call the box office. When we called the box office during regular business hours we got an answering machine.
Eric McGhee told us he got a person on the line who said sorry, no refunds. What a difference three weeks makes.
"As soon as we get this closing done the refunds will be readily available to them. There won't be a problem for anyone who has bought a ticket with Tri Lakes Events Center to get a refund." That's what the church pastor told us August 8th.
August 29th though, not only is Brittney McGhee out her birthday present, she's out her birthday money. Ironically Air Supply sums up her disappointment best.
"I'm all out of love, so lost without you," her phone sings, as it belts out an Air Supply number.
Eric McGhee told us he personally contacted the promoter who canceled the Air Supply Show Wednesday and was promised free tickets to another show in Branson but not Air Supply.
The church pastor, David Betzer, owes the Missouri department of revenue more than $100,000 in taxes. With the center now bank-owned the church is closed permanently, at least in that location. Some concerts will still go on as scheduled.